About MediHelp

MediHelp is one of the trusted names in the medical aid industry. It was registered as a medical aid in 1969 but has over a 100 years experience in healthcare funding ensuring that South Africans have the best cover in the market. Currently MediHelp has over 200,000 members in South Africa and while it is not as large a member base as Discovery Health, it is still one of the largest open medical aids in the country. MediHelp is known for being one of the best paying medical aids for claims and has an AA-rating based on its payout ability.

Fast, Efficient and Stable

With the birth of GEMS, the government employee medical scheme, many open medical aids lost members and MediHelp was no exception. However, it has not changed the fact that MediHelp is still such a formidable player in the South African medical aid industry with a solvency rate well about the minimum set by the Council of Medical Schemes. This means that MediHelp has sufficient reserves to keep paying for member’s medical bills at a time where many smaller schemes are shutting down. The medical aid industry in South Africa is changing but Medihelp is one of the schemes that seem set to survive any major legislative changes or competition as it has a tried and tested reputation for reliability and quick payouts. MediHelp proudly boasts the ability to handle some 3.6 million claims and pay out within 5.4 days on average, an impressive feat even by today’s high tech standards.

MediHelp Medical Aid Plans

MediHelp offers 6 medical aid plans, catering for different budgets and healthcare needs.

  • Necesse which is the starter budget plan with access to only network doctors and hospitals.
  • Dimension Prime 1.
  • Dimension Prime 2.
  • Dimension Prime 3.
  • Dimension Elite which is the top of the range medical aid plan offering unlimited benefits for most in-hospital services.

Contact Details

Physical address
410 Steve Biko Street

Phone number
General enquiries : 086 0100 678


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